Pricing, Process, and Proof
Answers for price confidence, walkthrough expectations, change control, permits, warranty, and financing.
How is pricing explained?
Every flagship scope uses Good, Better, and Best price bands. The estimate is written before demo and separates labor, materials, permit assumptions, upgrade choices, material allowances, and known risk items.
Can I get a fixed price before construction starts?
Yes. The public promise is a written scope and fixed-price tier before demo. Final pricing still depends on walkthrough findings, measurements, material selections, permits, inspection requirements, and approved change orders.
What is included in a written remodeling scope?
A useful scope should identify the work area, demolition, protection, trade work, material allowances, finish selections, permit assumptions, inspection path, schedule, exclusions, warranty, and change-order rules.
How are change orders handled?
Change orders should be written before added work starts. The owner should see the reason, price effect, schedule effect, material effect, and approval path instead of discovering a surprise at final invoice.
Do they handle permits and HOA review?
Yes. Permit, inspection, HOA, floodplain, tree, historic-district, and design-review assumptions are identified during scope planning and written into the estimate when they affect schedule, price, or sequencing.
Do I need an engineer for my remodel?
Structural wall removals, additions, second-story work, foundation concerns, roof tie-ins, large openings, and some ADU or exterior-envelope projects may need engineering review before price and schedule are reliable.
Can they help with HOA packets?
Yes. Exterior doors, windows, siding, roofing, fencing, paint colors, outdoor living, additions, and ADUs can be packaged with visible material boards and scope notes for HOA or neighborhood review.
Are they insured and warrantied?
The public claim is insured operations plus a 3-year workmanship warranty. Texas does not require a state residential general contractor license, and HVAC work follows trade-specific license requirements on project paperwork.
Is financing available?
The site states Hearth financing is available for prequalification. Financing terms, approval, payment size, and lender rules are handled by the financing provider, not guaranteed by the remodel estimate.
How long does remodeling take?
Simple refreshes can take one to two weeks. Full kitchen, bath, addition, exterior, or whole-home scopes depend on permits, materials, trade sequencing, inspections, and discovery conditions, so schedule is committed in the written scope.
Can I live in the house during a remodel?
Often, but not always. Kitchens, primary baths, whole-home work, structural work, flooring, heavy dust, utility shutoffs, and inspection waits can make temporary relocation or phased scheduling the better plan.
What should I prepare before a walkthrough?
Bring inspiration images, rough budget, must-keep features, must-fix problems, timing constraints, HOA documents if relevant, known leak or flood history, and any prior inspection or insurance paperwork.
